1/5
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Thompson Austin

Austin, TX • Waller Creek District • OPTIMIZE

avg. $277 / night

Includes $15 / night in cash back

Cash back is redeemable via Virtual Visa, Venmo, or bank transfer starting 24-48 hours after check-out

World of Hyatt property

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Cash back

5% cash back on all completed stays (redeemable via Virtual Visa, Venmo, or bank transfer starting 24-48 hours after check-out)

Credit card points

Credit and debit card charges are processed directly by the hotel (i.e. not PressBeyond), meaning that any travel-specific credit card points or incentives that you normally get as a cardholder for direct hotel bookings are preserved

Hotel loyalty points

Points accrual and status eligibility with major hotel loyalty programs: Marriott Bonvoy, Hilton Honors, World of Hyatt, and others

Free breakfast

Breakfast-included rate options available

Room upgrades

Complimentary room upgrades (subject to property availability)

Extend your stay

Early check-in and late check-out (subject to property availability)

Location

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PB hotel design editorial

Brick and steel-framed glass in a muscular industrial grid along Second Street in Austin's Waller Creek district — this is the exterior language of Thompson Austin, a 212-room property that opened in 2021 as one of the most considered new-build hotels in a city not short of hospitality ambition. Architect Michael Hsu Office of Architecture, whose work has shaped much of Austin's contemporary commercial fabric, gave the building a warm materiality that holds its own against the glass towers crowding the downtown skyline: dark-framed curtain wall set into textured brick, a ground-floor canopy framing the entrance in a geometric bronze screen that announces the interiors without revealing them. Inside, Centurion by Rockwell Group handled the guest rooms, layering exposed concrete ceilings against forest-green velvet headboards, faceted mirrored credenzas, and dark textural wallcovering that absorbs rather than reflects light — a palette that references mid-century club interiors without reproducing them directly. The geometric diamond-patterned rugs and cognac leather accent chairs add grain and warmth to what might otherwise tip toward severity. The food and beverage spaces shift register entirely: the all-day restaurant deploys bleached oak, warm zellige-adjacent tile, houndstooth-upholstered lounge chairs in the manner of Jarrod Moiles, and industrial pendant lights capped in red — a studied Texas casual that feels genuinely local. Above, a rooftop lap pool terrace lined with fringed umbrellas and cedar-framed cabanas surveys the downtown skyline with the relaxed confidence the rest of the hotel works hard to earn.

Travel notes

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About

Located just steps from Austin's eclectic music and nightlife scene, Thompson Austin is a LEED Silver Certified luxury hotel that rises above 5th and San Jacinto in a stylish 32-story development. Inside, sleek architectural elements, bold design and airy spaces showcase downtown Austin's urban vibe. Unrivaled hospitality and curated experiences take guests on a journey into the city's untamed playground. While guestrooms offer a modern sanctuary, the Upper Stories suites deliver truly elevated living. From lounging by the rooftop pool, cocktails on the patio, and dinner in our award winning restaurants, our hotel offers an unparalleled Austin escape. Nestled on the 4th floor of our iconic establishment, Arriba Abajo is a rooftop oasis where flavors come alive against panoramic downtown Austin views and a relaxed ambiance. Indulge in classic breakfast staples at Fifth Street Diner, and toast to the night at The Royale Room, a stylish martini bar.

Amenities

Pool

Suites

Room service

Wheelchair Access

Restaurant

Bar/Lounge

Free Wifi

Dry cleaning

Meeting rooms

Non-smoking rooms

Thompson Austin Reviews

611 reviews

"Our overall experience was quite disappointing, with a combination of room issues and some service issues marring our stay. In the early morning we started to notice the smell of sewage back up into our bathroom and attempted to flag this to the front desk. We had to call housekeeping ~3x, and the front desk ~3x before anyone picked up the phone to address the concern. To the hotel’s credit, they promptly sent an “engineer” who simply flushed our toilet and said “this should get better” and left. After arriving back from daily activities before dinner we saw human waste and toilet paper backed up into our toilet, which made the whole room reek. After going down to the front desk in person they were apologetic and helpful. Ultimately we were moved into the same style of room that didn’t pose an immediate health hazard. That said there was no additional effort to make things right. After providing feedback to the hotel (which the hotel proactively asked for) they again said sorry and continued to make no effort to rectify an egregious issue. They simply hoped they could welcome me back soon for a more seamless stay. At a hotel that routinely charges upwards of $500/night (before fees) I was fairly surprised by this, and I don’t think I’ll take them up on their offer. Overall, I can’t say that I’d recommend the hotel to anyone visiting the city."

A Tripadvisor traveler review

Apr 21, 2026

"Rooms and amenities are great. But WiFi is chronically spotty, valet is often overwhelmed, and room service can take 2 hours on a busy night."

A Tripadvisor traveler review

Apr 19, 2026

"Thompson Austin never disappoints! This was my second stay here and Nick at the front desk upgraded my room which was spacious and clean. Housekeeping and the amenities were amazing! The staff was always helpful and attentive. The pool was very small, some place to hang out vs doing any swimming. The only improvement I can recommend is to screen guests a bit better, for some reason the guest next to my room was drilling into the wall (yes, the guest, not someone from the hotel). I asked the front desk about it and they immediately resolved but it was just a very odd experience. The Thompson will be my go to for any stay in Austin, well done guys!"

A Tripadvisor traveler review

Apr 17, 2026

"Would not recommend this facility for a function. They are very difficult to work with and nickel and dime. Gratuities and service charge on room rental. Tea is additional and not included in cofffee service. Be sure to ask for water for your event. Really?"

A Tripadvisor traveler review

Apr 16, 2026

"Lovely hotel. Great location. Had an excellent room, meals, and overall great experience. Would stay here again. Customer service was outstanding. Recommend the valet parking option."

A Tripadvisor traveler review

Apr 13, 2026

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Thompson Austin | Best Design-Driven Stays in Austin, TX