"Tyne provided kind service and made me feel so welcome at your establishment. I could feel there was no judgement and I appreciated him taking his time and working w/ my reservation."

"DO NOT STAY HERE. We chose Kimpton Hotel Vintage Seattle specifically because it advertises itself as dog-friendly, which made what happened during our stay extremely disappointing. We left our two dogs in the room briefly while we went out to eat — something that is commonly allowed at Kimpton properties and was not clearly communicated as prohibited at check-in. Shortly after, we received texts from the front desk saying our “pets miss you,” which quickly escalated to being told there had been “multiple complaints” and that we would need to find another hotel. ( photo of text below). All of these horrible interactions were with Tyne, front desk employee. When we asked for clarification, we were told the dogs were barking, were threatened with security involvement, and were refused access to the pet waiver we signed. We were also told that leaving dogs unattended was not allowed — which directly contradicts Kimpton’s dog-friendly policies and our prior experiences at other Kimpton hotels. What made this situation worse was that we repeatedly asked to speak with a manager and Tyne told us we were not allowed to do so. Being asked to leave mid-stay without being shown the policy we allegedly violated, and without access to management, was upsetting and unprofessional. If you’re traveling with pets, be aware that “dog-friendly” here may come with unclear rules, inconsistent enforcement, and no escalation path. I expected much better from a Kimpton property."

"I had a severe allergic reaction to their linens. Not sure what they wash them in, if at all. Yuck. But I had to go to urgent care to treat the breakout rash, and checked out a day early. Also, they have no housekeeping service. My room wasn’t cleaned at all during my stay."

"Ashley at the Front Desk and Mike J at the valet parking were both extremely kind and helpful. Excellent service and a lovely hotel. The glass of wine in the lobby upon arrival (evening happy hour) was also very nice. A very good hotel experience."

"STAY AWAY!! We stayed here for one night on my birthday. I asked the long hair reception dude if he could help make it special or do a complimentary upgrade to a room. His response was cold and unhelpful with a “I don’t give a damn” attitude. Absolutely no customer service etiquette. I highly doubt the hotel was fully booked. And guess what? He assigned us a room on level 2 which is street level. Thanks a lot Tarzan for making it memorable. To classify yourself as a 4 star hotel maybe provide your guests with at least clean and non ripped sheets. Even the bath towels were mismatched. This hotel is in desperate need of an upgrade but I guess they have to live up to their “vintage” name. I would never return or recommend this hotel. They nickel and dime you for everything. Resort fee is $30 and that doesn’t include Wi-Fi (extra $13/day). Valet parking is $60/day which is extremely steep. To the reviewer who claimed there is a 50% discount if you drive an electric car, shame on you for spreading lies. There is no such truth or unless the hotel staff is incompetent and don’t know their own policy. You can self park across the street for $45/day."