"Our stay at the Kimpton Hotel in Seattle was absolutely outstanding! The hotel itself was beautiful, clean, and in the perfect location, but what truly made our experience unforgettable was Dee, the bellman. Dee went far above and beyond his job description. From the moment we arrived, he made us feel genuinely welcomed. He took the time to explain the best ways to get to the cruise terminal, gave us great transportation tips, and recommended some amazing restaurants and places to explore around Seattle. His knowledge of the area and willingness to help made our short stay so much more enjoyable and stress-free. It’s rare to come across someone who cares so much about making guests feel at home. Dee’s kindness, professionalism, and positive attitude were truly exceptional. Without a doubt, this was the best customer service I have ever received at any hotel. Thank you, Dee, for making the start of our vacation so memorable. The Kimpton Hotel is lucky to have someone like you on their team! We will absolutely stay here again and highly recommend this hotel to anyone visiting Seattle."

"Tyne provided kind service and made me feel so welcome at your establishment. I could feel there was no judgement and I appreciated him taking his time and working w/ my reservation."

"DO NOT STAY HERE. We chose Kimpton Hotel Vintage Seattle specifically because it advertises itself as dog-friendly, which made what happened during our stay extremely disappointing. We left our two dogs in the room briefly while we went out to eat — something that is commonly allowed at Kimpton properties and was not clearly communicated as prohibited at check-in. Shortly after, we received texts from the front desk saying our “pets miss you,” which quickly escalated to being told there had been “multiple complaints” and that we would need to find another hotel. ( photo of text below). All of these horrible interactions were with Tyne, front desk employee. When we asked for clarification, we were told the dogs were barking, were threatened with security involvement, and were refused access to the pet waiver we signed. We were also told that leaving dogs unattended was not allowed — which directly contradicts Kimpton’s dog-friendly policies and our prior experiences at other Kimpton hotels. What made this situation worse was that we repeatedly asked to speak with a manager and Tyne told us we were not allowed to do so. Being asked to leave mid-stay without being shown the policy we allegedly violated, and without access to management, was upsetting and unprofessional. If you’re traveling with pets, be aware that “dog-friendly” here may come with unclear rules, inconsistent enforcement, and no escalation path. I expected much better from a Kimpton property."

"I had a severe allergic reaction to their linens. Not sure what they wash them in, if at all. Yuck. But I had to go to urgent care to treat the breakout rash, and checked out a day early. Also, they have no housekeeping service. My room wasn’t cleaned at all during my stay."

"Ashley at the Front Desk and Mike J at the valet parking were both extremely kind and helpful. Excellent service and a lovely hotel. The glass of wine in the lobby upon arrival (evening happy hour) was also very nice. A very good hotel experience."