"What a beautiful hotel with prime location in the central heart Hanoi. The staff are amazingly professional and dedicated especially the reception and concierge. I feel really happy and will always come back to this hotel whenever i have the chance to visit Hanoi."

"Great hotel in great location. Amazing service and probably the best breakfast. Staff went above and beyond"

"Great location with easy access to everything. The staff were warm, professional, and attentive throughout the stay. Exceptional restaurant with delicious food and a memorable dining experience."

"I used service of Lautrec restaurant. Simply deicious!! Very great wrelcoming. Thanks Mr Quan and all team for the wonderfull experience!!"

"I had an absolutely delightful 3-week stay at this truly excellent city-centre Hanoi hotel. Truly flawless, and most highly recommended. I will return! I've visited Hanoi on work trips many times over the last 20-plus years, always on my own, always for quite long stays, and as a solo woman traveller I am very particular. My priorities are safety, security, enthusiastically helpful service and top-quality facilities - and the Hotel de 'l'Opera Hanoi/MGallery had all this and more. I felt valued and truly cared for at every stage in my stay. Every sign of a commited, keen and professional management who setall the right examples for their energetic, well-trained staff. The reception and bellman/concierce teams were top-notch -- eager to meet every need, invariably went well beyond the basics. Did all manner of extra things keenly and effectively - booking my taxis; showing me how to use the local equivalent of Uber (Grab); providing language and map help, guiding me in use of a local sim card; welcoming colleagues meeting me at the hotel. Excellent English spoken, though everyone smilingly helpful and patient with my attempts to manage basic Vietnamese (always appreciated if one tries, or at least shows interest in the language!). My room: lovely, bright, inviting 4th-floor suite with view of the splendid historic Opera House located just down the road. Impressive renovations recently completed - clearly a great deal of intelligent upgrading has been done this year. Handsome furnishings, all the amenities you'd expect from a 5-star, including ample power points plus good-quality extension lead supplied when I asked; well-planned bathroom; everything well maintained and scrupulously clean. Service very prompt when I asked for things like the lead. And quiet -- soundproofing very good, which I also regard as a must. Excellent restaurant, again with delightful super-attentive staff - very fine buffet breakfasts with lots of choice; nice selection of delicious Vietnamese as well as Western items available for lunch and dinner, and very extensive opening hours - greatly appreciated because of my unpredictable daily schedules. Laundry service fast and careful - not cheap, but still good value. I didn't use the pool and fitness suite but heard other guests praising them. Location: excellent - just across the street is historic (and very much more expensive!) fellow-Accor-group Hotel Metropole; 4 mins walk from charming Hoan Kiem lake, a key Hanoi landmark - and quite close to the Old Quarter where tourists can still go for fast-service tailoring, though sadly my favourite silk shop Ngoc Hien has disappeared, a casualty of the pandemic. But as to the Hotel de l'Opera - in every way a happy choice - I'm extremely glad I opted for this one."