"Our three night stay at The Metropole was excellent in every respect. We had stayed at another Sofitel Legend hotel (in Panama City) and had very high expectations for our stay. The Metropole in Hanoi met our expectations in every respect and made for a beautiful introduction to Vietnam. Our welcome started with the optional airport transfer in a very comfortable Mercedes S Class sedan. In advance of our travel, the hotel provided us with precise instructions on where to meet our driver. A hotel representative was waiting for us at the given location just outside the arrivals terminal and introduced us to our driver who then took us to the hotel. While this was the most expensive hotel transfer we had in Vietnam, it was well worth it for how effortless and comfortable it made our late night arrival after a long trip.
The 125-year old hotel is in a beautiful and calm location in the center of Hanoi, steps from the Opera and the Hoan Kiem Lake, Old Town and so many other sights. The hotel is perfectly restored and maintained and, because it has two separate entrances and lobbies for the two distinct wings (Heritage and Opera), feels very intimate and comfortable despite its size. We stayed in the historic Heritage Wing in a Grand King room. The room was spacious and well-appointed and had a large bathroom. Although our windows faced the street, the windows provided complete sound insulation and the room, with its very comfortable bed and soft bedding provided a serene environment for sound rest. The many amenities included two robes per person, one silk-for use in the room and one cotton-for the spa and pool, a clothes steamer, beautiful drinks and coffee/tea bar, plenty of bottled water, and many electrical outlets, which-like all the ones we encountered in Vietnam-can be used with both the US and EU plugs.
The next morning our butler told us about the events at the hotel and made our reservations for the historic tour of the property and the morning yoga. She also made our dinner reservations at Spice Garden, the hotel’s Vietnamese cuisine restaurant, and Angelina’s, the bistro/bar. During our stay we enjoyed the extensive, tasty and healthy breakfast which can be taken in the Club or outside by the pool. We also enjoyed happy hour snacks and drinks in the open air Bamboo Bar, and excellent dinners on the terrace at Spice Garden and at Angelina’s. We also took part in the complimentary morning yoga on the green roof of the Club and shopped in the hotel’s boutique which has beautiful local handmade products, such as lacquered trays.
Of special note is the historic tour in the hotel which is very well worth attending. The kind guide gave us an overview of the history of Vietnam from the time of the hotel’s founding, showed us the photo exhibit memorializing noteworthy visitors from Ho Chi Minh through royalty, presidents, prime ministers, and business leaders to artists and stars. The tour also included a visit to the bunker (under the Bamboo Bar) where Jane Fonda and Joan Baez sheltered during the American War in Vietnam.
After walking around Hanoi and absorbing all the energy of this magical city, it felt incredibly comforting to step into the world of The Metropole and relax in the care of its incredibly warm and welcoming staff. We thank all the staff of the hotel for making our stay so comfortable and memorable. During our time in Hanoi, I did not see another location or hotel where I would rather be and I give this hotel my highest recommendation."
A Tripadvisor traveler review
Apr 04, 2026